MedCall Healthcare Advisors, LLC (collectively with its affiliates and/or wholly owned subsidiaries, “MedCall”, “we“, “us” or “our”) respect your privacy and are committed to protecting it through our compliance with the Website Privacy Policy (this “Policy”).

This Policy describes the types of information we may collect from you or that you may provide when you visit the website www.medcalladvisors.com (collectively with associated domains and mobile applications, the “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information we collect:

• On the Website.
• In email, text, and other electronic messages between you and the Website.
• Through mobile applications that provide dedicated non-browser-based interaction between you and the Website.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by us or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to this Policy. This Policy may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Children Under the Age of 13

The Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

Information We Collect About You and How We Collect It

We collect several types of information from and about users of the Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number or any other identifier by which you may be contacted online or offline (“personal information“);
• That is about you but individually does not identify you; and/or
• About your internet connection, the equipment you use to access the Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

Information You Provide to Us

If you request information, products or services from us, we will ask you to provide the information we need to respond to your request. No one is required to provide any information to us at any time. However, if you do not provide us with the information we request, we may be unable to provide you with the information, products or services you have asked for. In other cases, your decision not to provide us with information may preclude your access to certain features and functions of products and services we offer.

We also obtain information by using forms or email accounts posted on or linked to the Website that seek information, including your interests and concerns, preferences for products and services, or contact information.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website.

We use Google Analytics™ web analytics services on the Website. Google Analytics is a service provided by Google LLC (“Google”). Google uses the data collected to track and examine the use of the Website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads in its own network or advertisers. The information collected by Google is used to inform, optimize, and customize advertising based on user patterns while on the Website. This activity is performed by tracking use data and, by using cookies, information that is transferred to partners that manage the remarketing and behavioral targeting activities. Google Analytics for display advertising is a remarketing and behavioral targeting service provided by Google that connects the tracking activity performed by Google Analytics and its cookies with the AdWords™ advertising network and DoubleClick™ cookies. For more information see Google’s privacy policy . To opt-out, see https://tools.google.com/dlpage/gaoptout.

How We Use Your Information

We use the information that we about you or that you provide to us, including any personal information:

• No personal information provided will be shared with third parties/affiliates for marketing/promotional purposes.
• To provide you with the information, products and services that you request and to update, promote, and distribute our products and services to meet your needs.
• To investigate, enforce, and apply the Website’s Terms of Use and this Policy.
• To develop new and updated products, services and information resources.
• To administer, protect and manage the Website, our products, services and information resources.
• To communicate with you concerning our products, services and information, which includes marketing and promotions, including the processing and where applicable, fulfillment of promotional offers.
• To develop, market, sell and support our products and services.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To authenticate the identities of authorized users of secure portions of the Website and to verify their authorized use of the products, services and other resources provided via those secure portions of the Website.
• To determine eligibility to participate in promotional offers and to process and fulfill eligible responses to such offers.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Policy:

• To vendors, technology and marketing partners, resellers, medical professionals and others who assist us in the development, marketing, sales, and support of our products and services (including the storage of information at facilities operated by our vendors).
• To our subsidiaries and affiliates.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply the Website’s Terms of Use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MedCall, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Access and Changes to Information; Deletion of Information

Customers and authorized users of our products, services, and information resources have access to the information we store about them, and may change that information at no charge, provided that doing so is consistent with their respective agreements with us. Certain information services we provide may reflect patient information as it appears in the medical records of those patients that are maintained by the medical professionals they consult. We may retain the information we obtain for a period sufficient to provide the products and services that our customers request, as necessary to comply with our legal obligations, and as our management deems appropriate.

Third Party Links

The Website may contain links to third party sites to provide additional, value-added services. Except as set forth herein, we do not share your personal information with those third parties and are not responsible for their privacy practices. We have no responsibility or liability for the content and activities of these linked sites. We suggest you read the privacy policies on all such third-party websites.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.  California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights or to appeal a decision regarding a consumer rights request, please contact us via email at [email protected].

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Changes to this Policy

It is our policy to post any changes we make to this Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date that this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting the Website and this Policy to check for any changes.

Contact Information

Questions, complaints or concerns regarding this Policy or our privacy practices should be directed to [email protected].