When an employee is injured, the last thing they need is a cold or complicated process to report it.
MedCall’s traditional telehealth service is now enhanced with our Injury Outreach service: MedCall receives client injury information by simple e-form, and handles the entire process from there. With this proactive service, insureds or supervisors submit basics and our Intake Specialists will reach out to the injured worker or supervisor to complete the injury report and connect the worker with a MedCall Emergency physician. This easy process removes the burden of completing comprehensive reports from the worker or supervisor, while ensuring clear and consistent data capture by the MedCall Specialist. After the Outreach, all reports are electronically submitted to insurer and employer.