Information Security

The nature of our business requires us to collect and maintain certain personal information, and we understand that we have a responsibility to protect it. To do so, we maintain appropriate administrative, physical, and technical safeguards that are designed to safeguard your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Your Secure MedCall Portal accounts are protected by your log-in credentials, which you must keep secure and confidential.

We communicate our privacy and security guidelines and standards to MedCall employees who access personal information for purposes described in this policy, and we enforce these requirements within the company. We also require that our service providers protect your personal information and use it only in the ways we have authorized.

Accessing and Correcting Your Information

MedCall endeavors to maintain accurate information and provide you with options to update your information. You may request that we update your information by contacting us as described in the Contact Us section of this Policy.

Links to Other Sites

We may provide links to other websites for your convenience and information. Since these sites are not owned, controlled, or operated by MedCall, we cannot control how information collected by these linked sites will be used, shared, or secured. If you visit linked sites, we strongly suggest that you review the privacy notices or policies posted at those sites. We are not responsible for the content of linked sites, your use of them, or the information practices of their operators.

Contact Us

You may ask a question, request that we update your information, or submit a complaint by contacting us toll-free at: (855) 963-3225.

Updates to Our Privacy Policy

As we modify our information collection or privacy practices, and as privacy laws evolve, it may be necessary to revise or update this Policy. We will always change the effective date on the Policy to reflect when it was last revised. We will continue to protect your personal information in accordance with applicable law and as described by our current Privacy Policy.