Over the past several years, MedCall clients have experienced significant medical cost savings by facilitating medical decisions through physicians board certified in Emergency Medicine. The elimination of avoidable and unnecessary visits to emergency rooms and urgent care centers, benchmarked against client-provided data, has to led to direct medical cost savings of more than 40%.
At the same time, based on additional analysis and input from our clients, it is increasingly evident that savings on indirect costs are multiplied in other ways. Our clients benefit from hyper-efficient first notices of loss, work restriction reports, and first report of injury data delivered in real time when injuries occur. The delivery of actionable intelligence to carriers, agents and employers facilitates faster mobilization of cost containment measures, as well as more effective communication to all stakeholders. This communication, along with decreased lag time, reduces the risk of litigation.
In addition to direct medical cost savings, some of our clients have uncovered addition savings by maximizing the use of our Client Portal. Each carrier has access to the audio and video files recorded during employee consultations with our physicians. More and more of our claims adjusters are finding this to be an extremely valuable tool to head off fraudulent claims.