Useful and effective tele-emergent intervention eliminates avoidable and unnecessary emergency room and urgent care visits. Each MedCall physician is board certified in Emergency Medicine and has the skill and experience to identify these avoidable cases and provide necessary treatment. For cases that need to be seen in person, our physicians refer them to the most appropriate level of care. Also, by connecting an injured worker directly to the physician we are able to provide accurate and actionable intelligence in real time to all stakeholders.